Word: consumerization
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Dates: during 2000-2000
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Not surprisingly, though, that doesn't satisfy the swarm of trial lawyers and consumer advocates buzzing about--and therein lies the companies' real problem. No matter how well they handle the basic mechanics of the recall, the wheels are coming off their efforts at damage control.
It also fought hard to keep its consumer-complaints data and lawsuits private, saying it knew of only one accident very similar to Taylor's. But Roberts wasn't buying that. On Nov. 22, 1999, he secured a crucial victory. In a dramatic ruling, state judge Sam Bournias ordered Firestone...
Nasser, who was initially wary of getting caught up in an election-year circus, has decided to attend congressional hearings set for this week. He has promised to release all company documents showing what Ford knew and when it knew it; his counterpart at Bridgestone/Firestone, CEO Masatoshi Ono, will also...
With each company pointing the finger at the other, however, it's increasingly difficult to get straight answers. Last week Ford admitted it had heard of tread-separation incidents with locally made Firestone Wilderness tires in Venezuela, as well as in Colombia and Ecuador, as far back as the fall...
Which brings us to the biggest storm cloud out there: The economy, is she slowing too fast? Formerly high-flying retailers - Gap, J.C. Penney, Target, Home Depot, and Wal-Mart (yes, Wal-Mart) - have been getting downgraded by analysts and dumped by investors, as profit warning after profit warning comes...