Word: workmanship
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...over quality. It failed to push for better working conditions or lower absenteeism, which would have reduced assembly line foulups. Wrote New York Times Labor Reporter William Serrin in his book The Company and the Union: "The union is aware of the problems of absenteeism and tardiness and shoddy workmanship, but whatever it does in this area must be done with great tact, if anything is done...
...children in a gray high-rise apartment complex at Ursynow, a suburb south of Warsaw. The flat has three rooms and a bath, which is often out of order because of faulty workmanship. Jan and his wife had to wait ten years to get the apartment. Most days Ewa rises first, before dawn, in order to catch a bus into downtown Warsaw and be in line at the meat market when it opens at 6 a.m. The early trip to town is annoyingly inconvenient but necessary: typically, their housing complex contains few shops and other services for its residents. When...
...those are made in Japan. American sales of popular Toyota Corollas since the beginning of the year have been higher than those of all Chrysler's Dodge division. The Japanese cars have won a hard-to-beat reputation for economy and quality of workmanship. In a recent survey of American auto engineers by Ward's Auto World magazine, nearly half said they thought Japanese cars are better built than comparable U.S. models...
...Products Co., the Seattle planemaker has developed and nurtured a reputation for innovation, reliability and plain downright engineering excellence that is unmatched in the industry. Indeed, in an age when much of American business seems to have slipped into a search for quick profits and is marked by shoddy workmanship, the 104,000 engineers, designers, draftsmen, machinists, executives and salesmen of Boeing stand out as proof that, over the long haul, the only lasting standard of value in any market is quality itself. Said Air Force Secretary Hans Mark of the Pentagon's decision to award the cruise contract...
...people in the world" because the company's washing machines are so well made that nobody needs to have them repaired. Whirlpool, which also produces washing machines, links craftsmanship to patriotism. Its commercials show inspirational scenes of eagles in flight, while a voice-over intones that pride of workmanship made the nation great. Even the fast-food industry is catching the trend. Wendy's touts the quality of its hamburgers instead of the industry's traditional message of "eat fast and cheap...