Word: workmanship
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...Navy was the first to complain, declaring in July that its Phoenix air-to-air missiles, being supplied by Hughes at close to $1 million apiece, showed evidence of "marginal workmanship." The Air Force followed suit with complaints about its heat-sensing air-to-ground Maverick missiles, which cost $100,000 each...
...home in on enemy planes using computer-guided radar - when it works. Last week the Navy, which budgeted $388.7 million for the missiles this fiscal year, publicly complained about the quality of the product. It told Hughes Aircraft Co. it would no longer accept shipments because of "marginal workmanship." Said one Navy officer: "It's quality control throughout the missile. When it's working, it's the best air missile in the world...
...Austin Bide, 68, and John Egan, 43, who was recruited in 1980 from Massey-Ferguson, the farm-equipment maker, to head BL's sputtering Jaguar division. In 1980 Jaguar was losing $1.5 million a week, and its sleek models had acquired a well-deserved reputation for shoddy workmanship and unreliability. Egan cut Jaguar's work force by nearly 30% and helped improve labor relations by holding family gatherings at the factory. In 1983 Jaguar produced 28,000 cars, compared with o 14,000 in 1980, and this year expects to sell 17,000 cars in the U.S., compared...
...general blamed private industry for turning out weapons and other equipment riddled with faulty materials and shoddy workmanship. "There are some things I can get emotional about, and quality control is one of them," he said. "The Department of Defense could save billions if we could have better quality assurance." The failure of contractors to deliver on such assurances, Wickham said, has plagued everything from weapons systems to the most mundane matériel. The electronic weaponry of the Patriot ground-to-air missile was so failure-prone that the Army has decided to stop testing it for now. Until...
...problems with the hospital are not those of backwardness, but of modernization. Bureaucracy runs rampant, to the point where getting a small corridor painted requires hours of cajoling the bumbling and infantile painters, and assuring them that their fine workmanship is not going unappreciated. Actually saving a life proves all but impossible. One elderly patient undergoes an enthusiastic bout of fits and seizures while the hospital orderlies argue with a nurse over the incentives necessary to convince them to wheel away this ailing charge, who has had the audacity to collapse at the end of a shift. Anderson...