Word: schnare
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...hope people will be pleased with [the site]," said Schnare. "We hope it will help students answer the simpler questions, like 'Did I get credit from the library?' and 'Did that payment ever come...
Human representatives will still be available for knottier questions, Schnare said...
According to Schnare, both these goals have been achieved. Her office has high hopes for the newly opened site...
Students also have the option of viewing what Schnare called a "detail for the term" which is comparable to a monthly statement. They can access archived monthly statements that go back as far as the fall term...
...many students said they had not yet heard of the new website, which the University has yet to widely publicize. According to Schnare, the Registrar's Office will soon be distributing information about the new website to the Houses so that an update can be placed in House newsletters...