Word: schnare
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Timing the messages appropriately is the most difficult aspect of using e-mail, Schnare said...
Following the lead of billing offices at other Ivy League schools, and after consulting the registrar and Dean of the College Harry R. Lewis '68, Student Billing went online this year to inform students that they were not financially cleared to register, according to Susan L. Schnare, the manager of the Billing Office...
...discussed this with other universities and it seemed like a good way of getting in touch with most students," Schnare said. "We don't like to see people in our office on registration...
About 150 students replied to the message via e-mail, Schnare said, and some students calling about the message Friday afternoon waited on the phone as long as 20 minutes...
...Schnare said that the response was "generally good," but she said some students complained that the office should have contacted their parents...