Word: silberstein
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Dates: during 1962-1962
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...affixed it to his lapel and crashed a swank party as a newspaperman. But of more lasting interest was the hotel's impeccable service, a concept originally executed by, and credited to. the Beverly Hills's Hernando Courtright, who bought the hotel in 1943. Current owner Ben Silberstein, who took over ten years later, has sedulously maintained the tradition. The Beverly Hills has 1½ employees for every guest, the highest ratio of any hotel in the country...
...scenes moves the hotel staff of 500, including 17 bellboys available, night and day, to carry messages across the city by hand, 24 telephone operators, two tennis pros, and one fulltime lifeguard, all dedicated to the proposition that guests are people with names, not just keys. Explains Owner Silberstein: "Every guest wants to be recognized. The ego of man is the same throughout the world. We have to cater to the whims of our guests...
Rarely has a corporation needed someone to run it and pull it together more than Fairbanks Whitney, a sprawling manufacturing complex that produces everything from industrial scales to Colt revolvers. The company was assembled eight years ago under the name Penn-Texas Corp. by German-born Financier Leopold Silberstein, who hoped to make it the nucleus of a vast industrial empire. But in 1958 it was wrested from Silberstein's control by a corporate raider from Palm Beach named Alfons Landa. Landa used the company to seize control of Chicago's Fairbanks Morse, an old-line machinery manufacturer...