Word: schachten
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Creekside owner Richard Schachten, who trained and spent his early years as an undertaker, disputes any suggestion that neglect was endemic. "The quality of care was very good," says Schachten, who sold the business in 1995. "I have not paid one dime in fines, there's never been an admission of guilt, and the facility's license was never revoked or suspended...
Implicit in Schachten's defense is the presumption that the government keeps a keen eye on nursing homes. A decade ago, Congress passed a major nursing-home reform bill, which did help to cut down on the use of physical restraints and tranquilizers. But in 1995 a quarter of the nation's nursing homes failed even to assess each patient's needs or develop individual care plans, federal records show. Even more failed to ensure sanitary food, and about 1 in 5 didn't provide proper treatment for bedsores...