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Passengers can get a full refund plus a new round-trip ticket if their flight is canceled, by fault of the airline, within 12 hours of scheduled departure. For mere delays, CEO Neeleman promises vouchers that start at $25 and increase in value as the wait gets longer. And anyone involuntarily bumped from an overbooked flight will...
...lush that established carriers like British Airways, American, Continental and United have shifted some of their capacity to accommodate increasing corporate demand. And since landing slots in London's Heathrow are still heavily regulated by treaty, these legacy airlines have been collecting rent from premium passengers. A first-class round trip on the New York--London route of British Airways, for example, can cost upwards of $14,000; its Club World, or business class, about $9,600. Yet coach can be $500 for a round trip...
...Silverjet had a few firsts: my first time passing through security and boarding a plane in seven minutes; the first women-only loo in the troposphere (the result of a heartfelt suggestion from a woman at Heathrow); the first carbon-neutral airline, which takes up to $23 from round-trip fares to fund projects that neutralize carbon emissions...
...attracted Nigel Hysom and Craig Thrussell to Silverjet, whose $1,800 price appeals to a category of flyer called SMEs, for "small and medium enterprises." The two London-based financial consultants fly as often as twice a month and usually take Air India because of its low $2,000 round-trip business fare. "We don't have the buying power to fly BA or Virgin," says Hysom. "As a growing business, we have to look at costs--and a flat bed is everything...
...seekers, who would view videos of potential workplaces, and for employers, who could check out potential hires. HireVue sends webcams to job candidates, who use them to answer real-time interview questions. Employers can view the clips immediately online, saving time and money by eliminating the first round of in-person interviews...