Word: paypal
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...WHITMAN: The other figure I'd lay on there is the 79 million people who have PayPal. Maybe we'll introduce every Skype user to a PayPal account, and vice versa, in a thoughtful way. We want to make sure we don't take away from the destiny of each business, but we'd like one plus one plus one to equal five...
...York Times recently started charging about $50 a year for access to certain features on its website, including its op-ed pages. Some people thought that a better idea would have been to charge a few pennies a page and make money on micropayments. Since eBay owns PayPal, are you looking at getting into that business...
...twice a month at "eBay University," and what seller Wu Lin, who runs a full-time business selling clothing on the site, calls "excellent customer service" helps maintain customer loyalty. "If I have a question, they answer it," she says. eBay has finally introduced its secure online-payment system?PayPal. Alibaba-Taobao started its version, Alipay, earlier this year?something that has benefited it significantly in all overseas markets. Wu says she has "looked at Taobao, but I see no reason to leave eBay at this point...
...mail scamming, known as phishing, is on the rise. Phony messages requesting account information and passwords are nearly 800 times as prevalent now as they were last fall, says cybersecurity firm MessageLabs. Consumers should be wary of messages purportedly from Citibank, eBay, PayPal, Wachovia, Visa or Bank of America, as some are scams...
...biggest customers are people who never thought they would touch a computer. She pays homage to them on Oprah as well as at trade shows. If a new eBay feature is unpopular, she'll pull it. When users complained about not being able to use the electronic payment service PayPal for eBay transactions, she bought PayPal for $1.5 billion. Which explains why they chant her name. And why this self-effacing star is the envy of just about everyone in the Web world. --By Chris Taylor