Word: morwitz
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...surcharge could also further snarl an already arduous check-in process, and result in an upsurge in carry-on bags, meaning longer security lines and more competition for space in overhead bins. "I think you'll see passengers turning on other passengers," says Vicki Morwitz, a marketing professor at New York University's Stern School of Business, who thinks introducing the bag charge will be less palatable than rolling the cost into a pricier ticket...
...MEMOIRS OF DOCTOR FELIX KERSTEN (288 pp.)-Translated by Ernst Morwitz-Doubleday...