Word: managerized
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"No one had to wait in line for more than three or four minutes at a time," said David Sullivan, the Coop's general manager.
The Coop's corporate general manager, Alan Powell, says that since the affiliation, the Coop has had to struggle with the widespread public assumption that it has been supplanted by a mega-corporation.
Lisa Burkin, advertising and promotions manager for WordsWorth, says the uniformity in selection among most chain bookstores worries her.
Indeed, Schoenhof's Store Manager Rupert A. Davis insists on employee expertise.
"No one had to wait in line for more than three or four minutes at a time," said David Sullivan, the Coop's general manager.