Word: hotelling
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...Raber The head concierge at Berlin's opulent Hôtel de Rome, which opened in the fall of 2006, will happily lend a member of her team to escort guests to the grand foyer of the Staatsoper, since the celebrated opera house is just across the Bebelplatz from the hotel. As for the tough task of securing seats at sold-out performances, Raber managed that even when Russian soprano Anna Netrebko was singing the lead in Manon last month as well as reservations for supper afterward at Borchardt, Berlin's power restaurant. Behrenstrasse 37, 10117 Berlin...
...Japan, with bottles dating as far back as 1993 and ranging in price from $13 for a Hitachino Celebration Ale to $23 for a Thomas Hardy's Ale. Higgins Restaurant, an upscale bistro in Portland, Ore., even offers a short list of after-dinner beers. In March the Sheraton hotel chain Four Points named a chief beer officer to oversee its new lists of imported and regional craft beers. Meanwhile, waiters at the Michelin-starred Spotted Pig restaurant in New York City gently explain to patrons that cask-conditioned ales-- traditional British beers--are best se rved at a cellar...
...long ago, the best one could hope for in extraordinary hotel service was an unusually fluffy imported duvet, express dry cleaning and perhaps even fulfillment of a random late-night food craving. But as discerning travelers spend more extravagantly, they have become increasingly demanding. Luxury hotels are responding with all kinds of new, over-the-top amenities--from decadent sundaes dished up in guests' rooms to poolside tanning butlers or canine room service...
...Seasoned travelers have more expendable income than ever, and when they take a break from their hectic lives, they want to be totally catered to," says Joseph McInerney, president and CEO of the American Hotel & Lodging Association. Indeed, guests' spending at luxury hotels increased an estimated 14% just from 2005 to 2006--from $8.2 billion to $9.3 billion--and increased nearly 57% from 2001 to 2006, according to Robert Mandelbaum, director of research at Atlanta-based PKF Hospitality Research...
...Luxury hotels are also playing the service card to attract specific groups of travelers such as families, expectant moms and pet owners. At the Four Seasons Hotel Chicago, guests can buy the new Kids in the City package for $520 a night and, among other things, enjoy a visit in their room from the Ice Cream Man, who arrives with all the fixings to make any concoction they desire...