Word: firsthand
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Dates: during 2000-2000
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...father of two sons, both recent Harvard graduates, Palfrey says he knows firsthand that parents do not always teach their children everything they should...
...head proctor of the first-year Ivy Yard, Selsby knows firsthand that students' sleep patterns are the same as ever...
...chair of the IOP's Projects Committee, Stad found out firsthand how few students care about local political issues. The committee organized 30 students to go door-to-door registering voters this fall. The drive netted 1,000 new student voters, but only a few students made the choice to influence the politics of Cambridge...
Chambers is customer obsessed, a characteristic that will serve the company well as it moves into consumer markets. He discovered the dogma of customer service as a salesman at IBM and and then saw firsthand the cost of losing customer focus when he joined mini-computer maker Wang in the late '80s. As Wang's business eroded--in part because Wang didn't listen to customers--Chambers, the top sales executive, was forced to lay off 4,000 workers. He vows never to do that again, even if it means keeping his company leaner and meaner than seems necessary. "Laying...