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...find ways to eliminate such troubles, mental health programs headed by full-or part-time psychiatrists are operated by such companies as Eastman Kodak, Metropolitan Life Insurance, International Business Machines, Du Pont, New York Telephone Co. and American Cyanamid. Hundreds of other companies hire consulting psychologists to plumb their workers' difficulties. The number is still small compared with the total of corporations-partly because highly paid psychiatrists are difficult to attract to industry-but it is growing. U.S. Steel is about to set up a fulltime program, "as a natural step in the development of a medical program...
Emotional disturbance is no respecter of rank. Du Pont discovered in a study that management, supervisory and hourly paid employees had mental difficulties in the "exact" proportion to their numbers in the company. Contrary to the common belief that executives often break down because of the stress of work, psychiatrists have found that the great majority of mental difficulties have their source outside work, are usually only aggravated or brought to the breaking point by a tense on-the-job situation. That rule applies to the $4,000-a-year janitor as well as the $25,000 executive. Though...
Some psychiatrists nonetheless believe that the impersonality of modern mass production at least contributes to the problem of mental health. Others, like Du Font's psychiatric chief, Dr. Gerald Gordon, feel that the job actually provides a needed center of reality. Says Dr. Gordon: "Industry is one of the few realistic situations in our present culture, because its success depends on the hard, cold profit-loss statistics. What is really good, sound business is also good mental health...
...consulting psychiatrist confirmed that the man was "allergic to supervision"; he was put to work in a position of responsibility-by himself-and the pains disappeared. The boss may often appear as a maniacal tyrant to the worker who is grappling with his own problems. When a pretty Du Pont receptionist complained bitterly to Dr. Gordon about her boss, he discovered that she had a personal problem, suggested a way to solve it. Later, with her problem solved, she called Dr. Gordon to ask if he had talked to her boss (he had not), because "he's suddenly...
...better to keep a man or woman on the job during treatment. Says Dr. Raymond J. Murray, medical director of Sperry Gyroscope Co.: "It is surprising how disturbed a person can be and stay on the job." A tougher on-the-firing-line approach is the basis of Du Font's program. Psychiatrist Gordon does not believe in coddling, thinks that a disturbed worker can be taught to face reality by being required to do his work the same as other workers. Dr. Gordon's theory is that expecting him to do as well as others inspires...