Word: computerizes
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Innovation is an evocative word. But the image it most frequently conjures--a lone, sleep-deprived genius slaving away in a cluttered garage--is also the most misleading. In reality, says SRI International CEO Curtis Carlson, "you can invent by yourself, but you can't innovate that way." He ought...
Rapid, consistent innovation, the authors find, arises only from a highly disciplined process. Most executives, they say, don't get that. So, what are the five disciplines? For starters, pick important, not merely interesting problems. Douglas Engelbart, the SRI engineer who invented the computer mouse and hypertext, had his team...
For every employer who lets his staff know they're on watch, there are plenty who snoop on the sly. A general manager at a computer outfit in the Northeast wondered about a worker's drop-off in productivity. Using software called SurfControl, the manager saw the man was spending...
Learn that truth, and learn it well: what you do at work is the boss's business. Xora and SurfControl are just some of the new technologies from a host of companies that have sprung up in the past two years peddling products and services--software, GPS, video and phone...
Another innovation at the VA was a bar-code system, as in the supermarket, for prescriptions--a system used in fewer than 5% of private hospitals. With a hand-held laser reader, a nurse scans the bar code on a patient's wristband, then the one on the bottle of...