Word: comfort
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Dates: during 1990-1999
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...light saber, a toy drum, a doll, a jigsaw puzzle and a Slinky, Elizabeth Bernard almost stopped believing in the e-commerce Santa Claus. The Louisiana mother of three and veteran online shopper chose her presents at Sears' wishbook.com way back on Dec. 6--well within the holiday-delivery comfort zone. But by Dec. 14, her $250 box of goodies was still stuck in cyber limbo. She dialed customer service, and a cheery representative told Bernard that her order didn't exist. More than 10 anguished calls later, she clicked on FAO Schwarz fao.com) which rushed the full wish list...
...comfort, Bernard is not alone, and neither is Sears. The final days of the Internet's first really big Christmas were punctuated by a mountain of undelivered packages and a blizzard of complaints: computers that crashed, orders that vanished, items suddenly out of stock or stuck in the warehouse. In a telling field test, the results of which were released with only five shopping days left, staff members at Andersen Consulting tried ordering 480 gifts at 100 of the most popular online stores and managed to get through only 3 times...
...foster some sort of apathy towards patients," says TIME medical contributor Dr. Ian Smith. "But it's difficult to strike a balance between the need to teach residents and interns the procedures they need to know to save people's lives with the need to provide patients with unwavering comfort of care, right to life, empathy and respect." These two positions are neatly represented in Thursday's report; of 234 residents and interns interviewed, two-thirds felt the tube-threading procedure should not be performed. The remaining doctors disagreed, saying the maneuver would help them learn, and treat future patients...
...Varadero, there is money. Resorts and busloads of European tourists waiting impatiently in lobbies for their bags to be ported to their private beachside cabanas. There are buffets and games of water polo organized in the main pool--a ridiculous sort of comfort level for about $100 a night. (Best yet, the help is obsequious and a 50[cent] tip would do just fine!) After being turned away at the daunting gates of the massive Club Med, we drop our luggage next door and set out to the area's most fiery hot spot, the Cafe Havana, a huge disco/Hard...
Members of the Scott family say every atom of their lives has been rearranged since Columbine. "Things I did before, like shopping or going to movies or eating out, seem frivolous now," says Bethanee. Beth says, "Things don't mean much anymore. They bring no joy or comfort. It's only people now. And even my friends have changed." Darrell spends hours at Rachel's grave when he is not on the road, indulging in the tears he can't afford to shed on the podium. "The biggest thing I do for him is just listen...