Word: msconfig
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Dates: during 1990-1999
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...line maitre d'. The wait, he said, "might be as long as an hour." It was two. "Is this some kind of record?" I exploded when at last a support guy answered. "Nope," he said with a chuckle. Two hours later, after taking me on a hellish tour of "msconfig"--an apparently pointless Windows 98 diagnostic tool--he admitted he couldn't fix the machine. He said I'd need to reinstall Windows 98. When I told him I didn't have my Win98 boot disc (a floppy disc that helps kick-start your machine by circumventing the hard drive...
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