Word: ketchum
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Dates: during 2000-2009
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...have a gun; that's good.' RICHARD FULD, former Lehman Brothers CEO, to a reporter who tracked down Fuld at his Ketchum, Idaho, home...
...Bulldog Bray Ketchum skated in from the right, skirting two defenders before placing a shot over junior goaltender Christina Kessler’s left shoulder...
...last seminar is in midtown at Ketchum, a global public relations agency. Ann Marie Sabath, the founder of At Ease Inc., a business-etiquette firm in New York City and Cincinnati, Ohio, that advises such corporations as Procter & Gamble and American Express, is the lunchtime speaker...
Sabath, clad in black, works the room like a nightclub performer, bringing three of the Ketchum executives up for a mildly embarrassing demonstration. Today's lessons are about tricky social situations, the topic of her forthcoming book, One Minute Manners: Quick Solutions to the Most Awkward Situations You'll Ever Face at Work. How do you introduce two people whose names you can't remember, for example? Simply delegate, she says. Just ask, "Have the two of you met?", and they'll take over. If you need to introduce your boss and your client, whose name do you use first...
Sabath's advice is practical, grounded in real business dilemmas. How do you develop instant rapport with someone? Ask a question based on what the person said to you the last time you spoke. One of the Ketchum executives mentions, to great laughter, that a corporate client of hers just told her that his wife had ordered a double oven. Well, said Sabath, next time, first ask your client how his wife is enjoying the double oven, rather than "Did you get that contract signed." That's a signal to the other person, says Sabath, "that nothing has crossed...