Word: dutton
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Dates: during 2000-2009
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...make livelihoods more lively, Wrzesniewski and her colleagues Jane Dutton and Justin Berg have developed a methodology they call job-crafting. They're working with Fortune 500 companies, smaller firms and business schools to change the way Americans think about work. The idea is to make all jobs - even mundane ones - more meaningful by empowering employees to brainstorm and implement subtle but significant workplace adjustments...
...Dutton, a professor at the University of Michigan's Ross School of Business, says she has seen local auto-industry workers benefit from the job-crafting process. "They come in looking worn down, but after spending two hours on this exercise, they come away thinking about three or four things they can do differently...
...They start to recognize they have more control over their work than they realized," says Dutton, who partnered with Wrzesniewski on the original job-crafting research...
...crafting isn't about revenue, per se, but juicing up employee engagement may end up beefing up the bottom line. Amid salary, job and benefit cuts, more and more workers are disgruntled. Surveys show that more than 50% aren't happy with what they do. Dutton, Berg and Wrzesniewski argue that emphasizing enjoyment can boost efficiency by lowering turnover rates and jacking up productivity. Job-crafting won't rid you of a lousy boss or a subpar salary, but it does offer some remedies for job dissatisfaction. If you can't ditch or switch a job, at least make...
...Other notables include Malik (Collins Pennie), who broods, and sweet Jenny (Kay Panabaker), who looks as though she just wandered in from the set of a Jane Austen movie. Both of them are studying acting with Alvin Dowd (Charles S. Dutton), equal parts teddy bear and therapist. "This is the theater, Malik," Mr. Dowd says, interrupting a passionate monologue, in which Malik is overacting even more than Pennie. "Not the street." It's such a cheesy line, but Dutton delivers it gently enough that you want to run away to Manhattan and perch at his knee...