Word: using
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Dates: during 2000-2000
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When ADAPT's first phase went online July 1, it instantaneously and dramatically transformed jobs across the University. At last count, 4,193 people in every laboratory and every educational department at Harvard use the system...
...Users complain that the new systems force them to regularly use dozens of 33-digit financial codes. The same codes used to be only 14 digits long...
...System for Travel and Reimbursement (STAR), which business travelers must use if they want their money back, is a common sore spot. Travelers, or their assistants, must answer dozens of sometimes unrelated questions just to log a simple expense...
...ADAPT staff turnover and a push to get the system online cut down on consultation between University officials and the faculties that would use ADAPT programs...
...While officials in all capacities now say now they wish consultations had gone differently, most agree that the people who would actually use the systems--the "end-users"--did not have enough input...