Word: uhse
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"We still have a ways to go," says psychiatrist Winthrop A. Burr '65, a longtime practitioner at UHS. "We're hoping there will be an increase in staff. Who's going to pay for it is always the question."
UHS' standard procedure has set lengths for specific appointments. An initial visit to UHS can last one hour, but subsequent visits can be anywhere from 15 to 45 minutes.
The provost's report states that UHS has about 21,000 visits a year from students, employees and retirees--only 68 percent of these are from students.
Often, UHS refers cases that need greater attention to outside therapists, but many students do not have the funds to pay for this extra counseling.
"Staff are participating in an ongoing customer service training to encourage a more welcoming attitude toward patients," Fineberg writes in the e-mail message. "UHS is engaged in more efforts to survey students about their care."