Word: uhse
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When Monique S. Bell ’03 called the Harvard University Police Department (HUPD)—sick with gastroenteritis, like many others in Cabot House—to bring her to University Health Services (UHS), little did she know that an ambulance would arrive. And the ambulance could...
“I asked to go to UHS because my doctors know me there, but they could only take me to Mount Auburn,” Bell says. “When I was discharged in the middle of the night, I couldn’t get home because...
JCAHO’s evaluation process, in which UHS earned 99 points out of a possible 100, is described as extensive, rigorous and objective. But in a rating system that gave 78 percent of hospitals above a 90 and 99 percent of hospitals above an 80 (on the 100-point...
These observations are not intended to dismiss the accreditation process as flawed, and indeed, it clearly fills a need for oversight of our healthcare providers. But aside from the conclusions that may be drawn from these data, the fact remains that a substantial proportion of students do not trust UHS...
UHS needs to restore confidence among students that its patients will receive quality care. Only an atmosphere of trust will allow UHS to treat students’ problems before they become emergencies.