Word: turnoveritis
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Suddenly, a Harvard turnover gave Yale possession of the ball and a chance to take the lead. But the team that "lived by the 'bomb' died by the 'bomb'," as O'Keefe tried unsuccessfully to drop in one more long-range jump shot.
A. As you know, probably, there have been many many experiments under way in this country me of which have failed, some of which show promise of success. The one thing about all of them is that they say, 'go slow.' You don't see results overnight and it would...
Back in 1973, we initiated a very small program in one of the assembly plants in GM, where, in the glass installation area, scrap was at a horrible rate, and repairs were at an impossible rate. Half the people in that particular area--only about 30 people as I recall...
We asked them to figure out, among themselves, with a foreman, how they wanted the job done, instead of management telling them how to do it. In a period of seven or eight months scrap was way down, repairs were way down, absenteeism was down, turnover was down, nobody had...
A. If as a result of the program the scrap rate is down and the repair rate is down this reduces unit costs. If there is lower absenteeism, so that replacements aren't as necessary, it reduces costs. If labor turnover is reduced, it reduces costs. If there is less...