Word: turnoveritis
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El Khawas also cautioned that survey figurescan be difficult to interpret, since they are inpart a function of faculty turnover and of shiftsin the number of faculty members of differentranks
Lipman says that by showering his guards with benefits that are rare in the trade -- life and health insurance, college-tuition aid and at least two weeks of paid vacation -- he has kept annual turnover to around 57%, vs. 200% to 300% for the industry. Not surprisingly, Guardsmark guards don...
Van Nuys, Calif.-based Pinkerton's (1991 revenues: $640 million) has also suffered from turnover and service problems following a leveraged merger four years ago with a firm called California Plant Protection (CPP). Mark Savage, a former award-winning Pinkerton's manager, says he quit the company in 1990 in...
Pinkerton's has found it easier to grow by voraciously gobbling up smaller security firms -- 14 in 1991 alone. But along the way, the company has also lost some big contracts. Wall Street's Kidder, Peabody dropped the firm because "when Pinkerton's was bought out by CPP, the service...
Dowds says that Cambridge has been lessaffected by the decrease in middle-class whitesthan other cities because of programs such as rentcontrol. "Cambridge is better off than most citiesbecause of rent control, which has been a prettygood middle income housing program," he says."There's little turnover in these properties...