Word: towering
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...other hand, Victor Lee, manager of Strawberries, said his store would prevail because it beats Tower on prices...
...stores, including Tower, are betting that more consumers will be attracted to the Square and make it the center of music sales in the Boston area...
...particular, many store managers questioned Tower Records' commitment to customer service...
...Everyone goes into Tower knowing that there is no one there to help you," said...
David M. Belote, the manager at Tower, admitted that Tower has a bad reputation for ignoring customers, but said that in one month the store would totally dominate customer service...