Word: toed
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Dates: during 1980-1989
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Signs are they haven't done so. Despite a $585 million high-tech makeover for the Postal Service over the past two years, the odds have not improved that a letter will get from Boston to Miami in less time than the sender could drive it there. Performance on first...
California Congressman Jim Bates, who asked for a congressional hearing in San Diego last week, says the service fosters "unnecessary intimidation by supervisors . . . encouraged by upper management." Workers complain of being shadowed by foremen toting stopwatches, warned "not to take little baby steps" while moving around, and denied permission to...
Not yet. "Enough has happened that it warrants a look," says Congressman Bates. The San Diego hearing documented an unduly harsh, arbitrary management style. Witnesses told of the police being summoned to a San Diego suburb to settle one of the nearly daily disputes over the load in each carrier...
Once a backwater of the Federal Government, the Post Office Department was reorganized in 1970 as a semiprivate, quasi-military company called the U.S. Postal Service. With 825,000 employees, it has more troops than the U.S. Army. But pressure is growing from the public as the price of stamps...
The nightmare of the new automation is the optical character reader, which shoots out 30,000 pieces of mail an hour and shows no mercy. A postal clerk has about a second to read an address and punch in the first three digits of the ZIP code, which is then...