Word: text
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Dates: during 2000-2009
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...were so obsessed with our kids' success that parenting turned into a form of product development. Parents demanded that nursery schools offer Mandarin, since it's never too soon to prepare for the competition of a global economy. High school teachers received irate text messages from parents protesting an exam grade before class was even over; college deans described freshmen as "crispies," who arrived at college already burned out, and "teacups," who seemed ready to break at the tiniest stress. (See pictures of the college dorm's evolution...
While emphasizing the in-person part of this outreach, HCL also engages students through technologies like instant messaging for reference help. They also plan to test a text-a-librarian system, according to Susan M. Fliss, Associate Librarian of Harvard College for Research, Teaching and Learning. But Fliss notes that in-depth questions would still require personal contact...
These changes, which balance text and digital resources, hope to improve the patron’s library experience...