Word: season
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Dates: during 1990-1999
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...CDnow in the online music business--knock it out of the top spot. Attacking from the street as well as from cyberspace are the classic "bricks-and-mortar" retailers Toys "R" Us and KB Toys, which were written off as Net players after the last holiday season but this year have developed online offshoots...
...parlance of the Web, Toys "R" Us and KB Toys are "clicks-and-mortar" businesses, combining their retail stores with online versions. Retail observers and investors are watching this holiday season closely for clues as to which type of operation is better positioned to serve customers and make a profit in the 21st century--the eToys model, which operates online only, or the Toys "R" Us version, with which old-fashioned chains are finally forging a Web presence...
...that Schwab has proved that the clicks-and-mortar strategy works, this Christmas season we are seeing that Schwab may be the precursor rather than the exception. Robert Kenzer, CEO of Kenzer Corp., a retail executive-search firm, says retailers will have to do online, off-line and catalog in order to survive "or have strategic alliances that permit them to do all three." Companies such as Circuit City and eToys' competitors KB Toys and Toys "R" Us are proving they're not out of the game. "Clicks-and-mortar has a lot of inherent advantages," says Seema Williams...
...line toy retailers, that kind of problem solving was intimidating enough to keep them on the sidelines during the holiday season, caroling that the Web was just a passing phase. As late as last year, Robert Nakasone, then Toys "R" Us CEO, was more eager to talk about store redesign than Web strategy. Toys "R" Us has had problems with its stores...
...trouble didn't necessarily end with delivery. When I sampled the beef Wellington, although remarkably juicy and delicious, I realized it wasn't going to slice cleanly into pieces suitable for lap dining (fearful everyone would be busy during Washington's party-gridlock season, I had let the guest list swell to an sro crowd of 30). I was worried enough to e-mail my editors in New York City: How about a back-up ham, that mainstay of Irish funerals? "Boring," they replied...