Word: phoning
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...eBay spending $2.6 billion to buy a $60 million Internet phone company called Skype that has yet to turn a profit? During a presentation to investors this week, eBay CEO Meg Whitman used 75 PowerPoint slides to justify her intense, and expensive, interest in Skype, but analysts were skeptical. Whitman enthusiastically pitched the idea that Skype, a free service that lets users talk to each other via computer, would increase eBay's transaction volume by making it easier for buyers and sellers to talk to each other. She theorized that eBay could start collecting new fees from its users...
...Jeff Pulver hailed it as a new frontier in marrying e-commerce with communications. But longtime Web observer and Business 2.0 writer Om Malik, suggests that the deal is a desperate attempt by eBay to find new subscribers and to stem fraud. EBay is not alone on the internet phone bandwagon. In the past few weeks, Google introduced Google Talk, a voice/instant message service, and Microsoft announced that it would buy Teleo, a competitor to Skype...
...decided to discontinue its debit card program altogether and told anxious hurricane victims to apply for aid through its website or its toll-free number. The agency promised that applications would be processed speedily, but the Chronicle quoted evacuees complaining they had been unable to get through on the phone line...
They waited, as did the others: LSU student volunteers waited to deliver a bottle of water or pass out styrofoam boxes of jambalaya, but had little chance in a chaotic and loosely run relief operation. Refugees waited for answers to simple questions. Where was a phone? Did the mother have her hypertension medication? Where would the family sleep tonight...
...time, Harvard students who had also graduated from Isidore Newman were trying to track him down, but overloaded cell phone lines were nearly impossible to use in the week after the storm...