Word: memos
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...following are some of the goals for the future expansion and improvement of Harvard's networking capabilities, as outlined in a confidential memo written by the acting director of the Harvard Arts and Sciences Computer Services, Richard S. Steen in January...
...Faced with immense challenges, our small group has pushed on over an extended period of time in exhaustion, stress due [to] constant pressure and low morale for about one-half of the staff," reads the memo, which was obtained by the Crimson...
...This pace will not abate, only increase," the memo continues. "Despite the best efforts to improve efficiency, HASCS is a ship taking on water faster than it can bail...
This lack of support in three critical areas shows that while Harvard has pushed students to join the network and HASCS to expand it, the Faculty has failed to provide the resources needed to get the job done well. Steen, in fact, requested additional staff in an April 1992 memo obtained by the Crimson, but the faculty ignored that request...
...Unfortunately, FAS...did not support our repeated proposals (and warnings)," Steen's memo says, "that additional trained staff would also be necessary before bringing the network on--line...