Word: managerized
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Sometimes you're working with maladjusted people. Eighty percent of the American dining public is nice. But you've got 20% of patrons who are just crazy! Entitled, demanding people, who are not reasonable. They walk in on Saturday night with no reservation and say, "I want the best table...
Some restaurants require waiters to tip the kitchen staff. But they're not waitstaff. They should not be participating in the cut. You know this is illegal because if you ask the owner if he does it, he'll say no. That puts waiters between a rock and a hard...
If you want to be treated like a regular customer, you have to be a regular customer. If you like a restaurant, cultivate a waiter. Don't use your cell phone when the waiter is talking to you. If you get bad service, you should still leave a tip. It...
CAMPAIGN SCORECARD [This article contains a table. Please see hardcopy of magazine.] ROUND 1 2 3 4 ISSUE Agenda Control Defusing Attacks Balance Of Power Vacation Days ACTION Using Paris Hilton, Britney Spears and Charlton Heston (as Moses) to mock Barack Obama's celebrity, fitness for the presidency and alleged...
Foreign coaches haven't fared as well in China. The well-regarded German coach of China's canoeing and kayaking team was sacked less than two months before the Olympics were to begin. In July, the Serbian manager of China's Olympic men's soccer squad was also axed. And...