Word: managerized
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"I specifically wrote [the production manager] a separate list of things on reserve," Crawford says. "She said it wasn't necessary."
"I left [the production manager] a detailed message, but she wouldn't return my calls," Crawford says. "I didn't pursue it as persistently as I pursued the cost breakdown because I was so frustrated. I don't have time to keep calling them every day and every week."
For professors seeking other options without sending their students to the Kennedy School or MIT, one possibility is the Coop. The Coop farms its sourcebook production out to Booktech, an independent producer, and then marks up the books 20 percent beyond Booktech's rates, according to Coop Textbook Manager Patrick...
"The problem is that the books are not sold directly to the students," said the manager of a printing company who requested not to be named. "First the publishers charge money to print the material and then The Coop marks up the prices as well. The Coop is not selling...
Students, the manager says, end up footing the bill for this collection of middlemen.