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...makes wrinkles look elegant) is married to a doctor, Nabeel Halaby (Yussef Abu Warda), and one of their three daughters vacates a bedroom for them. The house is big, the neighborhood good and Fadi enrolls in the nearby public school. The other students are awful to him, but at least he has his hip, rebellious cousin Salma (Alia Shawkat, Maeby from Arrested Development) to hang out with...

Author: /time Magazine | Title: Amreeka: A Palestinian Innocent Abroad | 9/3/2009 | See Source »

...least, that's the way it used to be. The major carriers have, quietly, made it steadily more difficult to air your complaints to a live human being. "The airlines don't want to talk to their customers," says John Tschohl, a consultant to businesses on customer service. American Airlines stopped taking customer complaints by phone several years ago, according to a spokesperson; putting the complaint in writing, he insisted, is more efficient. United used to have a customer-support number but dropped it "some months ago," according to a reservations agent. (A corporate spokesperson didn't return several phone...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...trying to reduce the amount of time their personnel spend on the phone with unhappy customers. Still, in an era of burgeoning complaints about service, four-hour waits on the tarmac and renewed pressure in Congress for a passenger's bill of rights, this seems counterproductive, to say the least...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...trustworthiness - problems that are also common among people with autism. Researchers think people who suffer from extreme shyness may turn out to have a problem in their temporal lobes as well. There's no known way of repairing amygdalae, so such conditions can't be reversed. But at least it's now possible to understand why it can be so unbearable to be in the middle of a packed line for the Hulk roller coaster: your amygdalae is going nuts...

Author: /time Magazine | Title: Problem with Close-Talking? Blame the Brain | 9/3/2009 | See Source »

...York City sometime in October, at which point governments and education officials can either act on or ignore them as they wish. There's a chance that, in the U.S., UNESCO's recommendations will be drowned out by the knee-jerk outrage of conservative pundits. But at least the guidelines can undergo sober and thoughtful examination in more open-minded places ... like Ethiopia...

Author: /time Magazine | Title: U.S. Conservatives Attack UNESCO's Sex-Ed Guidelines | 9/3/2009 | See Source »

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