Word: knowes
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...hard to know just how much that $400 billion in losses will end up lowering corporate America's tax bill. Companies are allowed to record tax credits for current losses and use those credits to lower their bill when they return to profitability. If companies have more tax credits than profits, they are allowed to carry those credits forward for up to 20 years or until they are used up. (See 10 ways to spend your tax refund...
...what do we pay attention to? People we know. Other customers. Most companies that have put uncensored and unfiltered user reviews on their websites have found that it doesn't hurt business at all. I think a lot of companies are finding that they are far better off by letting people talk openly. That becomes much more of a deciding factor in a consumer's decision to buy than a commercial...
...very impressed with the degree of ethical training: sexual harassment, how to approach and communicate with disabled customers, what to do in a sticky situation, how to act during a robbery. But you don't get trained in product details. So, if someone comes in and wants to know why one product is better than another, you're really not trained in that...
Agassi also gets gooey about Graf and their two children. But unless you're part android, the notes a road-weary, heartsick Agassi writes to his toddler son will move you. Fathers may wonder why they don't do the same thing. I know this...
...Debbie Stothard, executive director of ALTSEAN, an activist network involved in Burma issues, urged the two U.S. diplomats to stand firm on democracy and human rights during their visit. "The regime won't like it, but they will respect the U.S. more for it. They will know that the U.S. can't be pushed around or fooled like the Association of Southeast Asian Nations," she says. ASEAN, which admitted Burma as a member in 1997, has advocated a course of "constructive engagement" as a way of moderating the regime's behavior, including expanding economic and business ties. Stothard says that...