Word: instead
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Dates: during 1980-1980
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...both a comfort and a convenience to see the national weather satellite pictures, to watch the migrant storms and bright patches mar bling the land, and know just what kind of weather friends and family are under. An intelligent forecast enables people to plan their lives a little, instead of passively awaiting the atmosphere's surprises. Foreknowledge mitigates the tyranny of nature...
Complainers lace their speech with "always" and "never," and usually insist on sitting down before detailing their gripes-the fellow who complains standing up wants action, but the sitter wants to whine in comfort. It is a serious mistake either to agree or disagree with complainers. Instead, says Bramson, paraphrase the whiners' complaints back to them with "limiting concrete statements that let them know you understand." Noncommittal but encouraging "urns" and "ahs" are helpful...
...lead time is stretched a bit. In dealing with be-nice people, the point is to keep the employee talking long enough to find out what is really going on. Don't push, or an impulsive decision will result, and never show enthusiasm, which indecisives find alarming. Instead, appeal to the employee's sense of what is best for the company, which usually works. If this fails, says Bramson, keep the initiative by saying something like "I'll be back Thursday to see where...
...time, and "phony experts," who are inept and usually wrong. The real experts are highly valuable, but dogmatic, stubborn and often "so superior in tone that they make others feel useless." Co-workers who must face a know-it-all should do their homework carefully, and instead of arguing, ask "extensional" questions, such as "How will this approach work with our five lands of customers?" The questions may lead know-it-alls to see their errors because they are among the few troublemakers "who can be influenced by clear logic, especially if their logic is off." If the know...
Theater people still look to Broadway for money and approval, but producers themselves look to off-Broadway. Production costs have risen to such heights that backers no longer put money into a new play and send it on the road for seasoning. Instead, they will take an off-Broad way hit like The Elephant Man or Talley's Folly and move it to a larger house on Broadway. Thus, with what Cattaneo calls "a nod toward the future," Hamil ton asked Gene Saks, who directed such big budget hits as Same Time, Next Year and I Love My Wife...