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Though IM users and technology consultants are divided over the technology's net value, there's little doubt that it's spreading through office suites faster than a hot piece of gossip--while creating a lucrative market for business-messaging applications. According to the research firm IDC, more than 65 million business users worldwide rely on business and consumer IM products, up from 16.5 million in 1998. IDC, based in Framingham, Mass., forecasts that more than 207 million employees will be logged on to IM by 2006. Corporate use of wireless IM, through PDAs and other mobile devices, is also...
...group folders and calendar sharing, is $2.6 billion a year, according to research firm the Radicati Group, based in Palo Alto, Calif. That market is expected to grow to $4.4 billion by 2005. Software vendors are also selling pieces of these collaboration packages as stand-alone products, which IDC's Robert Mahowald says will further expand the market for corporate IM and related applications. "If I am a small company," Mahowald explains, "I can buy only the tools I need instead of the whole...
...tone-phone menus with a computerized attendant that can connect you directly to the right person. The big users are banks and airlines, who use the software to let callers book flights automatically. About $240 million worth of speech software was sold in 2001, according to tech research firm IDC. It expects sales to surpass $1 billion...
...nation's top-selling player, is to fend off Sony, Panasonic and Samsung. As these giants muscle in and as component costs fall, price wars will pressure smaller firms. "It remains to be seen if a SONICblue can sustain its brand," says analyst Susan Kevorkian of tech-research firm IDC...
...future wrest market share away from Legend. That won't be easy. About one out of every three PCs sold on the mainland carries the Legend brand. "Legend has such a dominating presence in China, across all [market] segments," says Rajnish Arora, a server analyst for tech-consultancy IDC. "They aren't going to give it up easily." Kirk Yang, a Credit Suisse First Boston analyst, says, "Legend has a great brand name in China. I don't think many Chinese really know who Dell...