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...Minding Her Manners In her review of the Tuscan hotel L'Andana [Sept. 4], Catherine Mayer says the general manager might remember her as "the Guest from Hell: high maintenance, capricious and, quite frankly, badly behaved." She adds, "I was only doing my job." But was it really necessary for her to engage in the absolutely obnoxious behavior she went on to describe? I'm sure that by the time she and her companions got through with the staff and management of L'Andana, the smug trio left behind more than a few bad feelings. I have close friends...
...Most travel writers are overly indulgent in their praise of the hotels they visit-and often boring. Mayer, on the contrary, definitely wants to be noticed. I was shocked by her misbehavior at L'Andana and can only imagine the utter disgust of the hotel's other guests and staff. I suspect that, as Mayer reported, L'Andana's well-trained sommelier smartly guided Mayer and her company away from the most valued wines, knowing full well that serving it to them would have been throwing pearls before swine. Janie Berquist Phellipon St. Denis-La Chevasse, France...
...wish the process could be a little less intense when we get back on campus. At least give people shopping week to get their bearings and get their academics together before you start having three or four events a night, having people running back and forth from the Charles [Hotel] to the Faculty Club.” But Malinowski said he appreciates the timing of the process. ”The good thing is that most of these events are happening now instead of a few weeks from now, when there are midterms and things.” Wright-Swadel...
With the opening of the 143-room Ista Bangalore hotel, istahotels.com, the owners of India's renowned Himalayan spa retreat, Ananda, are hoping to bring that same blissful spirit of rejuvenation to the country's high-tech hub. But the Ista is first and foremost a business[an error occurred while processing this directive] hotel, so expect wi-fi Internet access in common areas, broadband in rooms and a business center open around the clock. Guest rooms are minimalist, with blond wood walls and understated furnishings. The healing powers of the rooms with a view of Ulsoor Lake are worth...
Next time the waiter brings you the billfold after a meal at a Shangri-La hotel, be sure to dig deep. The[an error occurred while processing this directive] Asia-Pacific hotel chain is running a charitable drive, entitled Dare to Care, at around 40 of its properties, from Dubai to Sydney. Guests put their donations into a red envelope contained in the billfold (the packets are based on the traditional Chinese envelopes used for making gifts of money at festive occasions) and the sums are given to the Beijing-based charity Care for Children, for use in the organization...