Word: gray
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...hassle of staying up to par on the latest laundry technology and the inconvenience of frequently repairing machines that have suffered the brunt of Harvard students' misplaced angst, Harvard subcontracts the operation and maintenance of its laundry facilities to a Cambridge based corporation called Mac-Gray. Mac-Gray provides and services the machines as often as is necessary and, in turn, Mac-Gray collects the profits that the machines generate. However, the money that the machines bring in far exceeds the costs of maintaining them, and therefore Mac-Gray returns a fixed percentage of the revenues generated by Harvard...
Presumably, these returned revenues should be used by the University to pay for the only cost of operating the laundry facilities not covered by Mac-Gray--the cost of the energy and hot water consumption needed to run the machines. However, the checks that Mac-Gray sends to Harvard don't end up at the physical resources department on JFK Street, and they aren't used to settle the university's accounts with the Cambridge Water Department and the Cambridge Electric Light Company...
...money returned by Mac-Gray, its final destination is quite surprising. Because it is not needed to pay the utility bills that students' tuition has already covered, the revenue generated from the Yard dormitories is sent straight from Mac-Gray into the coffers of the Freshman Dean's Office (FDO), while the revenue generated from each House's laundry facilities is sent to its House Committee (HoCo). According to administrators, this action is defensible because the excess money students are charged for laundry is returned to them indirectly through the services that the FDO and the various HoCo's provide...
...mail, Dean of Freshmen Elizabeth Studley Nathans said that the FDO uses the money it receives from Mac-Gray "to help support first-year orientation programs and [other] special programs [such as] the grants [the FDO] makes to first-year projects in the arts, publications, and the like." While it is hard to dispute that these are laudable and fund-worthy programs, the fact remains that these programs do not benefit all first-years to the same extent. Most first-years do not participate in orientation programs and only a handful obtain the FDO's coveted grants. Consequently, although...
...from his earthly remains and begins ascending the apartment house stairs. As this spirit looks back on the life just ending, on the mother who named him after a Hindu god, on the prostitute whom he truly loved, Suri's novel achieves an eerie and memorable transcendence. --By Paul Gray...