Word: globalizers
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...TIME's Global Adviser for exotic, beautiful and interesting getaways...
...TIME's Global Adviser for exotic, beautiful and interesting getaways...
Mike Patel, whose Newcrest Management owns 19 hotels, including nine Expresses and one Holiday Inn, likes the changes: "It was overdue. We really needed it." In Stamford, Conn. - home to global financial firms like UBS - the outpost's makeover has lifted it from the bottom of IHG's customer-satisfaction scores. "People say, 'Am I at the right hotel?'" says general manager Mike Bennett. "Companies that wouldn't consider us in the past are now staying with...
...Welcome to Hong Kong's first 7 Café, part of the U.S. convenience-store chain's global foray into fast food. Part convenience store, part fast-food restaurant, the café opened its doors last month with a rotating menu featuring dishes you're more likely to see in a college cafeteria than a corner store: chicken fillet with onion and black-pepper sauce, Japanese udon noodles with curry, penne Bolognese. "We've been a snack destination," says Tim Chalk, commercial director of Dairy Farm, which holds the 7-Eleven area franchise for Hong Kong, Macau, Singapore and Guangdong...
...stores.) In fact, Casey Lum, who researches extensively on Hong Kong food culture and is the director of graduate studies in communication at William Paterson University, says part of the company's success in Hong Kong is due to the fact that it has become a "glocal" chain - a global brand adapted to local tastes and habits. For taxi drivers working the overnight shift, for instance, 7-Eleven is often the only place they can stop for a quick Cantonese snack. (See the top 10 food trends...