Word: ebayers
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...eBay succeeded so wildly? A big factor is that eBay was first on the block, locking in buyers and sellers early. The more people flocked to eBay, the more it became the place to be. But the real genius of eBay is its success in building a community--"maybe the most real community on the entire Web," says Whitman. There's no question people like hanging out in eBayland. The site gets more than 1.5 billion page visits a month. And at a time when the Internet mantra is "stickiness"--how long users stay on a website--eBay is cyberspace...
...eBay--and the online-auction phenomenon it has spawned--is redrawing America's business landscape. There's scarcely a company in America that won't be affected by the new rules of commercial engagement. "Every week someone will come up to you and say this has changed my business entirely, and you can fill in the blank for what business," says eBay vice president of marketing and business development Steve Westly. "A guy came up to me at the National Auctioneers Association and said, 'I'm in the bull-semen business, and eBay's completely changed the access I have...
...everyone is going to win in the new eBay economy. Hardest hit so far are antiques and collectibles shows, which aggregate items like eBay does, but less efficiently. Joe Spotts, president of L&S Management, owns two shows--one in Denver, the other in Kansas City, Mo.--and he says the number of vendors at both has slid 30% in the past 18 months. And eBay is the reason. "It has the potential of absolutely destroying the business," says Spotts. "I've seen several shows around the country that are near shutting down." Flea markets could be the next...
Classified ads--and the newspapers that heavily rely on them for revenue--are also vulnerable. An eBay listing is cheaper; there's no limit on length; you can include a photo; and it reaches far more people than any newspaper...
Flea-market aficionados insist that eBay is doing a more abstract kind of damage: it's destroying the pleasures of the offline collectibles world. Al Hoff, author of Thrift Score and collector of "everything but Levolor blinds," says eBay has changed the atmosphere in flea markets and thrift stores. She now comes across entrepreneurs who are trolling the aisles looking for items they can resell for a higher price online. "The code of ethics used to be that you bought things for yourself," she notes. And she objects that eBay's efficiency is making it harder for bargain hunters like...