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The youngest of six children from London's East End, Lee McQueen, as he was known to friends and family, famously dropped out of school at 16 to become an apprentice on Savile Row. He worked for a few designers before applying to teach at London's prestigious Central Saint...
And he knew how to put on a show. In one, he sprayed models with paint as they walked; in another, he had them in rings of fire; in another, they were blood-spattered. Wild makeup and hair are runway standards, but McQueen put his models in those lobster-claw...
One organizing philosophy behind TPS is popularly ascribed to a concept called kaizen - Japanese for "continuous improvement." In practice, it's the idea of empowering those people closest to a work process so they can participate in designing and improving it, rather than, say, spending every shift merely whacking four...
Sakichi Toyoda developed another concept, jidoka, or "automation with a human touch." Think of it as built-in stress detection. At Toyota, that means work stops whenever and wherever a problem occurs. (Any employee can pull a cord to shut down the line if there is a problem.) That way...
The NHTSA, part of the U.S. Department of Transportation (DOT), did Toyota no favors either. Although there have been some rumblings that the DOT was coming down too hard on the top competitor of the federally controlled General Motors - a.k.a. Government Motors - the agency actually fumbled no fewer than six...