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...Weiss, director of surveillance for the Bureau of Communicable Disease in the New York City Department of Health, notes that while systems like Google Flu Trends may be useful, health officials need to remember that the service tracks searches, not confirmed cases of illness or even symptoms that are severe enough to bring a person to the emergency room. Earlier this flu season, for example, when reports of avian influenza overseas hit the news in the U.S., there was a spike in bird flu queries online in New York City. "The system only tells you what people are interested...
...with a one-sentence post on how Americans can learn about swine flu directly by joining social networks with the Centers for Disease Control and Prevention (CDC). "We wanted to use these tools to some end, some effect, some public good," said Macon Phillips, the White House Director of New Media. (See the best social-networking applications...
...whole pondering process - Should we do it? Should we not do it? - has been truncated because the White House is doing it," says Theresa Nasif, director of the Federal Citizen Information Center, which helps coordinate Web outreach. "It's very exciting to be in government...
...White House postings are also sampled and archived for the sake of history. On Monday, to coincide with the announcement of a crackdown on corporate overseas tax havens, the White House Twitter feed asked followers - who now number more than 40,000 - for their reaction. Jason Furman, deputy director of the White House National Economic Council, responded to three of the questions in a follow-up posting, which was linked to the White House blog. The questions, far from softballs, led to a discussion of the difference between statutory and effective tax rates, among other things. (See the 50 best...
...stands, the government controls about 24,000 websites but is only beginning to utilize the social-networking sites on which citizens are spending an increasing amount of their time. Yet the historic bureaucratic resistance to adapting to new media has clearly begun to fade, says Bev Godwin, director of Online Resources and Interagency Development at the White House. "I think you will see a huge increase in use across the government of social-networking tools," she says...