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...companies was still spreading. By mid-afternoon, a crowd of roughly 150 people still swarmed the entrance of AIA Singapore Ltd., many trying to pull out their funds or cancel their insurance policies. They shrugged off the blistering heat - as well as assurances from its general manager Mark O'Dell, that the company has "a strong, well-positioned business in Singapore." With over four thousand agents and two million policies in force in this city-state of 4.6 million, AIG is one of Singapore's largest insurance operators. Its pervasive presence in the small nation underscores the insurance giant...

Author: /time Magazine | Title: AIG Bailout Spooks Customers Around the World | 9/17/2008 | See Source »

...poverty and disease. He kept dialing the private numbers of top executives and thrusting his cell phone at me to hear their sleepy yet enthusiastic replies. As crazy as it seemed that night, Bono's persistence soon gave birth to the (RED) campaign. Today companies like Gap, Hallmark and Dell sell (RED)-branded products and donate a portion of their profits to fight AIDS. (Microsoft recently signed up too.) It's a great thing: the companies make a difference while adding to their bottom line, consumers get to show their support for a good cause, and - most important - lives...

Author: /time Magazine | Title: Making Capitalism More Creative | 7/31/2008 | See Source »

...Online, tells tale after tale of angry consumers whose gripes were magnified a thousandfold through online postings, message boards, YouTube and even the mainstream media when a seemingly ordinary dispute spiraled. In one notable consumer revolt in 2005, media pundit Jeff Jarvis used his popular blog BuzzMachine to chastise Dell founder Michael Dell on the quality of the company's laptop and customer service. A legion of other dissatisfied customers piled on. The resulting consumer firestorm damaged the brand name, writes Blackshaw: "A swarm of digital termites ended up eating away at the reputation Dell had spent countless millions...

Author: /time Magazine | Title: Business Books | 7/17/2008 | See Source »

...cheaper to offload the problem on poor nations than it is to take care of the waste at home. "This is effectively long-distance dumping," said Achim Steiner, head of the United Nations Environment Programme. One solution is to promote recycling programs for old PCs and phones, as Dell has done recently, or try to reduce the amount of toxic metals used in those products, as Apple has done. The answer will almost certainly have to come from rich importers - for poor nations, the money that can be made off the e-waste trade is simply too good to abandon...

Author: /time Magazine | Title: Your Laptop's Dirty Little Secret | 6/30/2008 | See Source »

...global-warming debate has introduced some new catchphrases into the business lexicon. Becoming carbon neutral, for example, is now a goal for multinationals like Dell, HSBC and Tesco. But for another well-known international brand, becoming carbon neutral isn't enough. Last June, Coca-Cola CEO Neville Isdell flew to Beijing and pledged that his company would become "water neutral" - every drop of water it uses to produce beverages would be returned to the earth or compensated for through conservation and recycling programs. "Water is the main ingredient in nearly every beverage that we make," Isdell said. "Without access...

Author: /time Magazine | Title: Water Pressure | 6/12/2008 | See Source »

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