Word: complaint
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...planes, had to back down and make an exception of obsolescent planes when some lines raised a ruckus. The Air Line Pilots Association, the exclusive A.F.L.-C.I.O. union (membership: 14,000) led by Militant Pilot Clarence Sayen, is Quesada's most vociferous critic. A.L.P.A.'s latest complaint: Quesada's new ruling requiring mandatory retirement of all transport pilots at 60. The union is bringing court action against Quesada for that...
What really brought on the new ground rules was an aggressive campaign introducing the new filter brand Life last fall, which resulted in a formal FTC complaint against Brown & Williamson Tobacco Corp. for false filter advertising claims. The Life ads convinced the FTC something had to be done for the industry as a whole, and the formal complaint convinced the cigarette makers that it would be prudent to agree to end the filter derby. Said Kintner gratefully, noting that cigarette advertisers spend $190 million a year: "It is no small feat for them to change the major emphasis...
...have been deprived of their right to vote by local officials. Obvious advantages of the referee proposal: unlike the registrar plan that applied to federal elections only, it would apply to all elections; a referee need not stop at registration but would be able to follow a complaint from voting list to ballot box to final tally of the vote. Aimed at strengthening the Civil Rights Act of 1957, the referee plan, said Rogers, was "in line with the spirit of the recommendations of the commission...
General Motors' Corvair, most radical of the Big Three compacts, has had the most complaints, though many were the minor bugs that often afflict a completely new car. Chevrolet took advantage of the steel strike shutdown to correct most of them, including a slipping fan belt and carburetor icing. Biggest complaint against the Corvair is its gas mileage, which sometimes runs well under 20 m.p.g., rarely measures up to other compacts. Part of the trouble may be its gasoline heater, which eats up to a quart of gas an hour. Chevrolet engineers have also remodeled the Corvair...
...prime example of Reeves's hard-sell tactics, which have helped boost the agency's billings from $4,900,000 to $120 million in his 19 years at Bates. These tactics have also inspired the FTC to fire off more complaints against Bates than other agencies. Among its accounts that have also been named by the FTC: Life cigarettes, Rolaids, Carter's Little "Liver" Pills. What miffed Reeves most was that until two months ago, the FTC had usually tipped him and the advertiser that a complaint was coming, given them a chance to argue their case...