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Striking a balance between efficiency and atmosphere is largely why it took 3 1/2 years to roll out ovens, the biggest thing to hit Starbucks since the blender's 1995 debut. Starbucks knew there was demand--witness the bags of food carried in--but creating a good-looking oven that...
Mark Gottfredson, a partner at consultancy Bain & Co., studied that subject at 75 companies in 12 industries and found that as firms became more complicated, growth slowed. Companies lowest in complexity grew 1.7 times as fast as their average competitor, even when taking firm size into account. "Complexity creep is...
The Republican-led congress has acted like a latter-day Emperor Nero, fiddling with the issues of same-sex marriage, abortion and flag burning while the Middle East is a conflagration, the global climate overheats and our health-care system crashes and burns. The slim majority that the Democrats have...
In a match that the Harvard wrestling team intended as a brush-up before Ivy League dual meets, American University brushed back the favored Crimson 26-13. Before Harvard (0-1), ranked No. 22 in the country at the start of the day, faced the Eagles (2-4) in Washington...
The No. 4 Harvard women’s hockey team snapped out of a two-game winless slide on Saturday night, beating Providence 2-0 at the Bright Hockey Center and regaining crucial momentum that it will take into Friday’s game against No. 5 Dartmouth.Coming into the...