Word: centralization
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Dates: during 2000-2000
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Communication breakdown between central administration and schools is root of problem
...breakdowns in the lines of communication have resulted in an unacceptable degree of inconvenience from a system whose overall cost exceeds the one-year operating budgets of Harvard Law School or the Graduate School of Education. Given the frustrations of those using the system, Harvard's central administration must make strong efforts to restore communication between designers and users, and plans for the next step in the system's development, human resources, must avoid the errors that have thus far plagued Project ADAPT...
...others have met irregularly. The result has been a situation in which end users were forced to deal with otherwise avoidable inconveniences--such as the once-routine tasks that now take a half-hour to complete--leading some to view the project as making the job easier for the central administration and harder for everyone else...
...system lets central administrators at the med school comply with a whole bunch of federal regulations that we just couldn't comply with before we had better management info...
...necessary to do because of the central needs of compliance and Y2K, but it has not been a time-saver. It has the potential to be a wonderful system, but we aren't there...