Word: call
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Dates: during 1970-1979
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...Janeiro is a less secure place today. For the former capital of Brazil has become a world capital of the plastic-surgery industry, and ugly wives by the hundreds are being remolded into well-proportioned visions of beauty. The deft use of vanity surgery, as the Brazilians call it, has provided women who flock in from all over the world with new faces, larger (or smaller) bosoms, slimmer hips and even bottoms sculpted into svelte contours more suitable for slacks...
Workers also insist on more leisure on the job itself?or what auto executives call "goof-off time." Local unions have sometimes called strikes over demands for slowing down assembly lines in order to allow workers more minutes each hour to stretch and gossip. Inefficiency, in the form of less productivity, becomes a formal contract goal. G.M. in particular has been hurt by walkouts over goof-off time and by wildcat strikes that occur with uncanny regularity just as the salmon-fishing or deer-hunting seasons begin. The trend of the times is echoed in Simon & Garfunkel's Feelin' Groovy...
...physical and nervous systems." What happens when that central extension, the telephone network, shows symptoms of a nervous breakdown? For a distressing number of months, it has. When there should be a dial tone, all too often there is only silence or a snap, crackle and pop. Sometimes a call connects to someone else's conversation. The epitaph for much of 1970 America could be "Sorry, the number that you have dialed is not a working number...
...proof of the widening gap between business and the consumer, Townsend proposes a simple test: let an executive place a call to his company and pretend that he is a customer seeking help. If he reacts harshly to the almost inevitable runaround, he should then try phoning his own office and experience the obstacle course he has set up. As one way of clearing away the communications barriers between the boss and his customers and employees, Townsend suggests getting rid of secretaries - an idea not likely to reduce the book's publicity potential. He has a few words about...
...first studio, received his first exhibition and won his first prize-an honorable mention for the painting Science and Charity, for which his father posed as a doctor. To this day, friends say, when Picasso suffers from homesickness, or morriña as the Spanish call it, it is for Barcelona...