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...that says a lot about how frustrated people are with the wireless carriers. Forrester Research has found that the percentage of consumers who are happy with their carrier has fallen steadily year after year, and more than 80% of those surveyed by Measuredup.com, a customer service rating site, aren't satisfied with their carrier's service. Measuredup.com founder Marc Karasu says consumers are tired of carriers burning through hundreds of millions on ads while ignoring major service problems. "Customers are screaming for better service," he says, "and if it doesn't come from the carriers, it will come from someone...

Author: /time Magazine | Title: The iPhone's Carrier Problem | 6/27/2007 | See Source »

...biggest cause for concern is that the economic conditions that produced outsized returns for alternative investments might be over. In the past few weeks, there have been indications that there aren't as many people as there used to be who are willing to buy the bonds private equity shops need to sell to finance big buyouts; a number of deals have been put off. Credit runs in cycles and this, it seems, might be the top. You might consider it exhibit A that the people most in tune with that cycle, those running firms like Blackstone, are deciding...

Author: /time Magazine | Title: Should You Bet on a Hedge Fund? | 6/27/2007 | See Source »

...what American Idol hath wrought (consider my hand raised) have to admit Clarkson has a strapping, swooping voice. But it lacks a defined personality, reflected in the bloated industrial-Pat Benatar knockoffs ("Haunted," "Don't Waste My Time," the single "Never Again") that dominate the album. When they aren't in that mode, Clarkson and her new, hardly avant-garde producer David Kahne (Bangles, Sugar Ray) dabble with proven formulae: They know a solemn ballad must start with a lone strummed guitar ("Sober") and that a horn section and a throaty delivery can lend a bit of earthy Christina Aguilera...

Author: /time Magazine | Title: Kelly Clarkson's Solo Misstep | 6/26/2007 | See Source »

...they are making less than minimum wage, they're making more than they would be at home," Smith says. So they're reluctant to protest conditions set by employers. In May, the New York State Labor Department established the Bureau of Immigrant Workers' Rights to make sure immigrant workers aren't treated differently from those born in the United States...

Author: /time Magazine | Title: Restaurants: The New Sweatshops? | 6/22/2007 | See Source »

Nevertheless, some human-rights groups blame the donor community for their consistent unwillingness to pull aid when their pleas for reform aren't met. "The donors' list of conditions hardly changes over time, and the government simply ignores them year after year," says Brad Adams, Asia director of New York-based Human Rights Watch. "Hun Sen continues to run circles around the donors, making the same empty promises every year and laughing all the way to the bank...

Author: /time Magazine | Title: Cambodia Keeps Taking, Gives Little | 6/22/2007 | See Source »

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