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While several students say that UHS services have improved in recent years, particularly praising the accessibility of appointments, others say they have encountered frustrating limits on the amount of therapy they can receive or have had negative experiences with therapists during some of their most vulnerable moments...
Several students interviewed for this piece say that they have been limited in the amount of in-house therapy that UHS was willing to provide. While some say that they were restricted to an every-other-week therapy regimen, others say that they had been cognizant of some form of an unofficial limit on sessions...
Some students say that they faced disquieting experiences at key moments in their care, including a sense that they were either rushed through intake appointments or faced with excessive wait times at after-hours urgent care...
While some students say they appreciate having two different people to turn to, others say this system creates a disconnect between the different aspects of their treatment...
Undergraduates who received less than 10 therapy sessions at UHS say they never felt as though their therapy was being restricted, and they were not informed of any limit on the amount of treatment they could receive...