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...this makes the U.S. market key for VW. But, as Ford, G.M. and Chrysler learned the hard way, you can't build luxury car sales if your basic fleet is perceived to be poor quality. To pump up VW's reliability ratings, Pischetsrieder recently dispatched Stefan Ketter - a widely recognized expert in quality control - to the U.S. After service technicians found a potentially faulty wiring harness in the Touareg, VW sent technicians to the homes of Touareg owners to reassure them of the vehicle's quality. The company now has a dozen engineers in the U.S. solely to monitor...

Author: /time Magazine | Title: Revving Up Volkswagen | 11/2/2003 | See Source »

...means that those children have gone for years without receiving treatment for their illness, or worse, have been medicated for the wrong illness. Regardless of the cause, plenty of kids are suffering needlessly. "At least half the people who have this disorder don't get treated," says Dr. Terrence Ketter, director of the bipolar disorder clinic at Stanford University...

Author: /time Magazine | Title: Manic Depression: Young and Bipolar | 8/19/2002 | See Source »

...Broman, making that diagnosis may not have been hard since the condition, as Ketter puts it, "is hugely familial." Broman herself is bipolar, though her illness was not diagnosed until adulthood. Children with one bipolar parent have a 10% to 30% chance of developing the condition; a bipolar sibling means a 20% risk; if both parents are bipolar, the danger rises as high as 75%. About 90% of bipolars have at least one close relative with a mood disorder...

Author: /time Magazine | Title: Manic Depression: Young and Bipolar | 8/19/2002 | See Source »

...sequences of genes may grow longer each time they are inherited, making it likelier that descendants will come down with the illness. This phenomenon plays a role in Huntington's disease and could be involved in bipolar. "There's a stepwise genetic dose that can increase the risk," theorizes Ketter...

Author: /time Magazine | Title: Manic Depression: Young and Bipolar | 8/19/2002 | See Source »

...felt to Ketter like Christmas in April, that's because it was. Each spring the Washington-based Christmas in April program coordinates thousands of volunteers in 50 cities and towns from Vermont to California in renovating more than a thousand homes that are near collapse. Better to rebuild old dwellings, they figure, than to build new homeless shelters. In one day of hard work the 1,000 Hartsville volunteers used 400 gal. of paint, 800 lbs. of nails, 7,000 ft. of lumber, 5,000 squares of shingles and 200 bags of cement, all paid for by local donations with...

Author: /time Magazine | Title: Hartsville, S.C.: It's Christmas in April | 12/17/1990 | See Source »

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